Returns & Exchanges
During the Rain Boot Blowout Clearance Sale all sales are final. We are not accepting returns or exchanges at this time.
If we have sent you a size or style that you did not order, we will pay for the return freight cost of the boots / shoes and will send you the correct item.
Shipping & Handling Charges
We are now providing free ground shipping on all orders in the contiguous US.
All shipments, including those noted as having "Free Shipping", going to Alaska, Hawaii, or Puerto Rico are charged an additional fee of $1.50 per pound and are shipped with USPS Priority Mail.
In support of those serving overseas, no additional fee is charged for APO/FPO addresses.
Shipping & Availability
We ship to all locations in the Continental US, and we ship to Alaska, Hawaii and all US territories.
Most products are shipped from our Conklin, NY location within 1-2 business days (unless otherwise noted) depending on availability and time order was placed. Some products could be shipped from alternate warehouses. If an out of stock situation occurs, we will contact you to see if you want to "backorder" the item and wait for it to become available.
Every attempt is made to ship Express orders placed before noon EST on the same day. If there are delays due to availability, we will contact you to review shipping alternatives and/or item substitutions.
Our primary shipping method is UPS and our secondary method is USPS for smaller shipments.
Canadian & International Shipping Policy
We are not shipping to Canada at this time.
No other international shipping available.
We take your privacy very seriously. Any personal information you provide to RainBootsOnline.com via the Internet or
through any or other medium is for the exclusive use of RainBootsOnline.com in order for us to fulfill your order.
We will not sell this data or otherwise make it available to anyone outside of RainBootsOnline.com other than providing the name
and delivery address to the shipper. We will maintain a database of customers addresses who opt in to receive occasional announcements of new products
and services offered by RainBootsOnline.com via e-mail or postal mail.
RainBootsOnline.com provides online ordering through a secure network using Authorize.Net and your credit card processor.
All online transactions with RainBootsOnline.com are handled with industry-standard secure socket layer (SSL) encryption. Our checkout page
will be titled in the URL address with https://www.rainbootsonline.com/checkout, which indicates the page is secure.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form,
and securely and confidentially processed through the Authorize.Net Network. Your credit card number is never transmitted by email or any
RainBootsOnline.com does not retain credit card information in our files. Not paper or electronic. In fact, we never
even see your complete credit card number.
RainBootsOnline.com will prosecute fraud to the fullest extent of the law. All transactions and IP addresses are logged.
NO SALES TAX, except for:
4 % NYS Sales Tax on Clothing & Footwear items with a sale price below $110.00
8 % NYS Sales Tax on Clothing & Footwear items with a sale price above $110.00
New York State residents will be charged 8.00% sales tax on all other taxable items.